Please read these Terms & Conditions carefully before using the Garuda138 platform. This document outlines your rights and responsibilities as a member, as well as the rules governing your use of all our products and services.
Before reading the full document, these six key points cover the most essential aspects of Garuda138's Terms & Conditions.
Only individuals aged 21 and above are eligible to register and use the Garuda138 platform. Each person is permitted one account only, per mobile number and per device. Duplicate registrations are strictly prohibited.
Minimum Age 21All transactions on Garuda138 are conducted in Malaysian Ringgit (RM). Minimum deposit is RM10, minimum withdrawal is RM30. Accepted methods: DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, Maybank2u, and CIMB Clicks.
RM10 Min DepositAll bonuses are subject to the rollover requirements stated in their respective offers. The general rollover for sports is 5x the bonus value, while casino and slots carry a 15x requirement. Each bonus offer may only be claimed once per member.
Sports Betting 5x RolloverAny attempt to exploit bonuses, use automation software, create multiple accounts, or engage in fraudulent activity will result in immediate account suspension and forfeiture of all balances and bonuses.
Serious CasesGaruda138 reserves the right to modify, update, or remove any part of these Terms & Conditions at any time. Changes take effect immediately upon being posted on the website. Continued use of the platform constitutes acceptance of the updated terms.
Current NoticeGaruda138 is committed to responsible gambling. Deposit limit, betting limit, and self-exclusion tools are available to all members. We encourage you to play within your means and to report gambling problems to the relevant authorities.
Protect YourselfBy registering, logging in, or using any part of the platform Garuda138, you agree to be fully bound by these Terms & Conditions. If you do not agree with any part of this document, please discontinue use of the platform. This document constitutes a legally binding agreement between you and Garuda138.
"Garuda138" refers to the sports betting and online casino platform accessible via garuda138.link and all related websites, mobile applications, and platforms operating under the same brand.
"Member" or "You" refers to any individual who has registered an account at Garuda138 and is at least 21 years of age.
"Account" refers to the personal account registered by a member to access Garuda138's services.
"Cash Balance" refers to real money in a member's account that can be used for betting and withdrawn without any additional conditions.
"Bonus Balance" refers to bonus credits received through promotions, which are subject to rollover requirements before they can be converted to withdrawable cash balance.
"Rollover" refers to the total amount that must be wagered before winnings from bonus credits can be withdrawn.
"Terms & Conditions" refers to this document, including all attachments, policies, and guidelines referenced within it.
Only individuals who are 21 years of age and above are permitted to register and use the Garuda138 platform. By registering, you confirm that you meet this age requirement. Garuda138 reserves the right to request proof of age at any time, and failure to provide satisfactory proof may result in account suspension.
Each individual is only permitted to hold one account at Garuda138. This prohibition includes:
Any discovery of duplicate accounts will result in the closure of all associated accounts and forfeiture of all balances, bonuses, and pending withdrawals.
You are required to provide truthful, accurate, and complete information during registration. Providing false or misleading information is a serious breach of these Terms & Conditions. Garuda138 may request identity verification documents (KYC), including a copy of your MyKad and proof of address, at any time.
Garuda138's services are offered to players residing in Malaysia. Members are responsible for ensuring their use of the platform complies with the laws applicable in their respective regions.
All transactions on Garuda138 are conducted in Malaysian Ringgit (RM / MYR). No foreign currencies are accepted. All bonus values, betting limits, and withdrawal limits are stated in RM.
Garuda138 accepts deposits through the following methods only:
| Deposit Methods | Minimum Limit | Maximum Limit | Processing Time |
|---|---|---|---|
| DuitNow (QR / Transfer) | RM 10 | RM 30,000 | Immediately |
| Touch 'n Go eWallet | RM 10 | RM 10,000 | Immediately |
| GrabPay | RM 10 | RM 10,000 | Immediately |
| Boost | RM 10 | RM 5,000 | Immediately |
| ShopeePay | RM 10 | RM 5,000 | Immediately |
| FPX â Maybank2u | RM 10 | RM 50,000 | 1â5 minutes |
| FPX â CIMB Clicks | RM 10 | RM 50,000 | 1â5 minutes |
The minimum withdrawal limit is RM 30 per transaction. The maximum daily withdrawal limit is RM 50,000 for standard accounts and RM 100,000 for verified VIP accounts. Withdrawal processing times are as follows:
The first withdrawal from a new account requires KYC verification, which is typically completed within 10â30 minutes. Withdrawals may only be made to the same method used for the deposit, or to a bank account registered and verified in the member's own name.
Garuda138 reserves the right to request identity verification documents at any time, particularly for withdrawals exceeding RM 5,000 or when suspicious activity is detected. Documents that may be requested include a copy of your MyKad (front and back), a recent bank statement or e-wallet screenshot, and proof of residential address.
All bonuses and promotions offered by Garuda138 â including the Welcome Bonus, weekly rebates, cashback, and any special promotions â are subject to the specific terms and conditions stated in each respective offer. General bonus conditions are as follows:
| Game Category | Bonus Rollover | Does It Count Towards Rollover? |
|---|---|---|
| Sports Betting (football, badminton, cricket) | 5x | Yes â fully |
| Virtual Sports Betting | 5x | Yes â fully |
| Poker | 10x | Yes â fully |
| Live Casino (baccarat, roulette, blackjack) | 15x | Yes â fully |
| Online Slots | 15x | Yes â fully |
| E-Sports | 5x | Yes â fully |
Rollover is calculated based on total wagers placed, not on winnings or losses. Every valid bet â whether won or lost â counts toward the required rollover amount.
Bonuses will automatically expire and be forfeited if the rollover requirements are not met within the specified period. Any unused or expired bonus balance will not be refunded as cash.
All confirmed sports bets are final and cannot be cancelled except under circumstances stipulated by Garuda138 (such as match cancellations or verified technical errors). Garuda138 operates both pari-mutuel and fixed odds systems depending on the market type.
Sport-specific rules for each sport and betting market are available under the "Sports Rules" section of our platform. General rules include:
All casino games and slots use an independently verified Random Number Generator (RNG). Game results are final once a round is completed. Internet connection disruptions during an active round do not alter game outcomes that have already been processed by the server.
Poker at Garuda138 is a game of both skill and chance. Collusion between players, the use of third-party software to gain an unfair advantage, and any prohibited circumvention techniques are serious violations that may result in immediate account closure.
The following actions are strictly prohibited on the Garuda138 platform and may result in immediate account closure, forfeiture of all balances and bonuses, and potential legal action:
You are solely responsible for keeping your account username and password secure Garuda138 yours. Do not share your login credentials with anyone. Garuda138 will never ask for your password via email, SMS, or live chat.
Please contact our customer support immediately if you suspect your account has been accessed without authorisation. Garuda138 is not liable for any losses arising from a member's failure to safeguard their login credentials.
Garuda138 collects and processes members' personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). Your personal data is used solely for account verification, financial transaction processing, platform communications, and regulatory compliance. For more information, please refer to Privacy Policy us.
By registering with Garuda138, you agree to receive account-related communications including transaction confirmations, security notices, and important updates about platform changes. You may opt out of marketing communications at any time through your account settings.
Garuda138 is committed to responsible gambling principles and fully supports efforts to reduce harm associated with problem gambling. We provide the following tools for all members:
If you or someone you know is struggling with gambling, please seek help through the Malaysia Gambling Helpline: 1800-22-9999. For more information about our responsible gambling tools, visit the Responsible Gaming.
You may close your Garuda138 account at any time by contacting our customer support team. Before closing, please ensure all cash balances have been withdrawn. Any active bonus balances will be forfeited upon account closure. The closure process is typically completed within 5 business days.
Garuda138 reserves the right to suspend or close any account at any time without prior notice under the following circumstances:
In confirmed cases of suspension due to fraud, Garuda138 reserves the right to forfeit all balances, bonuses, and winnings held in the account.
Garuda138 provides its betting and gaming platform on an "as-is" basis, without any express or implied warranties. Garuda138 is not liable for:
Garuda138's maximum liability to any member under any circumstances is limited to the total deposits made by that member in the 30 days preceding the liability claim.
Garuda138 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Changes take effect immediately upon being posted on the website. Garuda138 will endeavour to notify members of material changes via a site notice or email, but this does not constitute an absolute obligation.
Your continued use of the Garuda138 platform following any amendments constitutes your acceptance of the updated terms. If you do not agree with any changes, please discontinue use of the platform and contact customer support to close your account.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact our customer support team Garuda138 via:
For formal complaints relating to financial disputes, please email us with the subject line "Formal Complaint" for priority processing. We are committed to resolving every complaint fairly and transparently within a reasonable timeframe.
The Terms & Conditions are among the most important documents on any online betting platform, yet they are also among the least read by new users. At Garuda138, we believe that members who understand their platform's terms will be more satisfied members â because they know what to expect, what their rights are, and how to handle any issues that may arise.
This document has been written in Bahasa Melayu intentionally â not only because Garuda138 is a platform built for Malaysian players, and we believe every member deserves to fully understand what they are agreeing to. Many other platforms bury their terms in lengthy, hard-to-follow foreign-language text â we have chosen a different approach.
Among the most frequently asked questions by Malaysian members regarding Terms & Conditions Garuda138 covers the rollover requirement for bonus funds. A 5x rollover for Sports Betting is a rate we consider fair and reasonable â well below the 8x to 12x that many international platforms impose. In practice, if you receive a RM100 bonus, you simply need to place RM500 in sports bets before any winnings from that bonus credit can be withdrawn.
Regarding the one-account-per-member rule â this is an important measure we've put in place to ensure that all promotions and bonuses are enjoyed fairly by everyone. When some individuals register multiple accounts to claim bonuses repeatedly, it directly reduces the value available to other members who play honestly. Garuda138 employs advanced detection systems to identify such abuse, and the action taken is firm â because this is a matter of fairness to all members who play by the rules.
We also wish to emphasise that all deposit and withdrawal methods at Garuda138 are genuinely Malaysian methods â DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay and FPX via Maybank2u and CIMB Clicks. There is no need to use foreign bank accounts or unfamiliar payment methods. This is part of our commitment to ensuring a safe, convenient, and familiar financial experience for Malaysian members.
These Terms & Conditions should be read alongside the other documents that together form the complete agreement between you and Garuda138: Privacy Policy (governing the use of your personal data) and Responsible Gaming Policy (governing self-protection tools and available support). Together, these three documents form the complete framework governing your relationship with our platform.
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